August 5, 2026 · 4 min read

Adding payment terms and buyer contact info to Shopify purchase orders

A purchase order is as much a communication to your supplier as it is an internal record. Two things suppliers ask for constantly and Shopify has no field for anywhere near a product page: when you're going to pay, and who to call if something's wrong with the delivery.

Skip them and you end up doing what most merchants do — pasting payment terms into a PO email by hand every time, or leaving them out and fielding the question by phone later anyway.

Payment terms, set once per supplier

Payment terms live on the supplier record, not on each individual purchase order — the same way lead time or a shipping address do. Type in whatever your actual arrangement is: "Net 30", "2% 10 Net 30", "Due on receipt", "50% deposit, balance on delivery" — it's a plain text field, so it matches whatever you've actually agreed to rather than forcing you into a preset list.

From there, every PO sent to that supplier carries the terms automatically — in the body of the email and on the PDF attached to it. Change the terms on the supplier record and every future PO picks up the update; past POs keep whatever was true when they were sent.

Buyer contact phone, for the printed PDF

The second field is simpler: a phone number for your business, set once in Settings, that prints on the PDF version of every purchase order. It's deliberately PDF-only, not the email — the PDF is the document that ends up on a clipboard at a loading dock or pinned next to a delivery, where a name and an email address aren't as useful as a number someone can actually call.

Why these two, specifically

Neither field changes how a purchase order works — no new status, no new logic in receiving or inventory. They're the kind of detail that's invisible until a supplier asks for it, and then instantly obvious once it's there. Both came out of the same source most Reorda features do: a real request from a merchant already using purchase orders daily, not a guess at what might be useful.

Payment terms answer when you're paying — for tracking whether you've paid, see how to track paid/unpaid status on a Shopify purchase order, or read about what else a good purchase order email should include.